FAQ Answer Page

Frequently Asked Questions

Question: How much equipment do I need to order?

Answer:
Graduation Open House Parties: The amount of equipment to order is dependent on two important factors:

1) Number of Guests: Ideally, you may use the wedding rule of thumb that states about 15-20% of your invited guests will not be in attendance. Even if all guests do attend, it is safe to say they will not all be in attendance at the same time.

2) Date of Party: Saturdays in June are by far the busiest, so it is extremely likely many guests will have other parties to attend, thus making their visit to your function shorter. Friday night and Sunday functions will most likely have more guests staying for a longer period of time. Many guests prefer to stand, even when seats are available, so our suggestion is to not worry too much about having a chair for every guest - unless you plan to serve a meal.

Question: When will my tent be set up and taken down?

Answer:
Tents are usually set up at least one day in advance. Due to the busier weekends in June, Saturday orders are usually started the Thursday before. We will do our best to work with you should you have a special request or time conflict with the scheduled date of delivery. A three hour delivery window of when you should expect us is also given to each customer. Some Sunday orders may not be set up until Sunday morning due to their use at another clients residence on Saturday. Rest assured, your tent will be up and ready well before your event start time allowing ample time to decorate underneath.
Tents are generally taken down the day after the event.
Tables and chairs should be stacked up and stored under the tent ready for pick up.

Question: When should I place my order?

Answer:
It depends on your event date. June orders should be placed as soon as possible. Typically, orders for the three busy weekends in June start booking in January/February and continue through May. All other event dates should be placed about a month ahead of time. We would suggest booking the tent size you want and then fill in the amount of tables and chairs you need later. The tent is greatest asset.

Question: Do you set up the tables and chairs?

Answer:
Generally, no, since we find that customers like to experiment with this on their own. However, we will give suggestions on the different configurations possible. Customers should consider where expected guest traffic flow will be, as well as include any points of interest at their party such as yard games, outdoor pools, beverage stations, graduation stands, etc.

Question: Will I be expected to pay any up-front fees or deposits?

Answer:
A deposit is required to reserve a tent and may be paid by cash or check. Typically, the deposit amount is $50 or $100 to hold the tent. The balance is payable upon delivery via cash or check. A receipt will be issued in both cases.
If a check is returned NSF, a $30 fee will be applied.
There is a delivery charge for orders greater than 10 miles away from 22 Mile Road and Van Dyke Avenue. The delivery charge will be $0.75 per mile after the 10 mile mark according to MAPQUEST.

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